Privacy policy

Privacy & Security Policy

Pet Shop Online Ku believes in the security of your personal information — that is why we only collect information from you voluntarily. This information is used to process orders or to send current catalogs via email or post. Occasionally we may send out special offers or promotions via email, and you can opt to be included or excluded by calling or emailing Customer Service. We respect your right to privacy and will not share or sell your information to a third party.

Email Policy

This page is intended to address those who feel that they have received unsolicited email from Pet Shop Online Ku.If you received a newsletter from Pet Shop Online Ku and do not wish to receive any more, you may use the ‘unsubscribe’ link at the bottom of the newsletter. Alternately, you may modify your profile on this website by un-checking the type of mailing list you wish to no longer receive. The following link will take you to the account profile area so that you can change your mailing settings: Modify Profile.Pet Shop Online Ku does not send email to people with whom it has no contact. The following conditions can result in the Pet Shop Online Ku website sending you email:You subscribed to the Pet Shop Online Ku newsletter mailing list.You submitted a question to Pet Shop Online Ku.You feedback a technical mistake issue to Pet Shop Online Ku.If you received email from Pet Shop Online Ku and you feel that none of the above conditions have been met, you may send an email to the email address below to register a complaint.

This email address is registered with We take reports of spam abuse seriously and we will work with you to find a solution to a problem. In rare cases, spammers find new ways to exploit vulnerabilities within websites to force them to send spam. If you suspect that this has happened we would appreciate it if you would notify us using the email address above. We are constantly working to improve the security of the Pet Shop Online Ku website in order to prevent our customers from getting spammed and to reduce the amount of spam on the internet at large.